Shipping policy
Thank you for shopping at Independent Station! We are pleased to offer the following shipping policy to ensure a smooth and efficient delivery process for our customers.
1. Shipping Methods:
We utilize a variety of shipping methods to ensure timely delivery of your order. Our standard shipping option is through reputable carriers such as FedEx, UPS, DHL, Evri or DPD. Expedited shipping options are also available for an additional fee at checkout.
2. Processing Time:
Orders are typically processed and shipped within 2-3 working business days from the date of purchase. Please note that orders placed on weekends or holidays will be processed on the following business day.
3. Shipping Rates:
Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs at checkout before completing your purchase.
4. Shipping Destinations:
We currently offer shipping within the United States, United Kingdom Germany, France, Italy, Spain, and Netherlands. We do not ship to international destinations at this time.
5. Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery and estimated arrival date.
6. Delivery Time:
Delivery times may vary depending on your location and the shipping method selected. Standard shipping typically takes 3-5 working days, Shipping from China takes 7-15 working days.
7. Shipping Restrictions:
Please note that certain items may be subject to shipping restrictions due to size, weight, or shipping regulations. These restrictions will be clearly outlined on the product page.
8. Order Changes/Cancellations:
If you need to make changes to your order or cancel your order, please contact our customer service team as soon as possible. Once an order has been shipped, we are unable to make any changes or cancellations.
Should you have any further questions or concerns regarding our shipping policy, please feel free to contact us at [weike@vilineke.com]. Thank you for choosing Independent Station for your shopping needs!
